Privacy Policy

Effective Date: January 1, 2026

InsureStart is owned and operated by Signal Cloud LLC, a Georgia limited liability company ("Company," "we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect information when you access insurestart.io (the "Website") and use our educational exam preparation services (the "Services").

By using the Website or Services, you agree to this Privacy Policy.

1. Scope and eligibility

Our Services are intended for users located in the United States who are 18 years of age or older. We do not knowingly collect information from minors or individuals located outside the United States. If you are under 18 or located outside the U.S., you may not use our Services.

2. Information we collect

A. Information you provide

We may collect:

• Name
• Email address
• Account login credentials
• Billing information
• State selection
• Communications sent to us

Payment information is processed by Stripe. We do not store full credit card numbers.

B. Automatically collected information

We may collect:

• IP address
• Browser type
• Device type
• Operating system
• Referring URLs
• Pages visited
• Time spent on pages

We use Google Analytics to analyze usage patterns.

C. Study performance data

We collect study progress data including:

• Quiz scores
• Practice exam results
• Flashcard progress
• Activity timestamps

This information is used solely to deliver and improve educational functionality.

3. How we use information

We use information to:

• Provide access to purchased Services
• Authenticate accounts
• Process payments
• Deliver study tracking functionality
• Improve Website performance
• Respond to support inquiries
• Prevent fraud and abuse
• Comply with legal obligations

We do not sell personal information.

4. Cookies and tracking

We use cookies and similar technologies to:

• Maintain session login
• Analyze traffic (Google Analytics)
• Improve performance
• Support advertising analytics if campaigns are launched

Users may disable cookies via browser settings, but functionality may be limited.

5. Advertising

We may run digital advertising campaigns. We do not sell user data. Advertising platforms may collect anonymized behavioral data subject to their own privacy policies.

6. Data sharing

We may share information with:

• Stripe (payment processing)
• Hosting providers
• Analytics providers (Google Analytics)

We do not share user information with:

• State insurance departments
• Licensing authorities
• Testing vendors
• Employers
• Third-party exam administrators

Except where required by law.

7. Data retention

We retain account information for as long as your account remains active. We may retain certain data as required for legal compliance, fraud prevention, or dispute resolution.

8. Data security

We implement commercially reasonable safeguards to protect personal information. However, no internet transmission is completely secure.

9. California privacy rights

California residents may request:

• Access to collected personal information
• Deletion of personal information
• Information about data categories collected

We do not sell personal information.

Requests may be submitted to: support@insurestart.io

10. Educational platform clarification

InsureStart is an independent educational exam preparation platform. We do not share user data with state licensing authorities or testing vendors unless legally compelled.

11. Changes to this policy

We may update this Privacy Policy at any time. Continued use of Services after changes constitutes acceptance.

12. Contact

Signal Cloud LLC
31 Candlewood Ln
Hoschton, GA 30548
United States
Email: support@insurestart.io

If you have questions about this Privacy Policy, contact us at the email above.

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